Novaxion wants to stay close to its customers. This is why the company wants to set up a new service in order to diversify its service offers and create a real link with its customers. A maintenance contract will be set up to allow industries that own a NOVAXION robot to have maintenance advantages.
This assistance concerns both the use of the equipment and the repair of defective elements but also a software update. It is also a preventive offer on the state of wear of the equipment.
This contract can be customized according to the customer’s needs, but it will be a minimum annual check-up.